FAQ
Everything You

Need to Know

We design logos, brand identities, social media graphics, printed materials (business cards, leaflets, posters), banners, certificates, price lists, and anything else you might need.

Yes – we’ve been working with beauty brands for years, so we fully understand the aesthetics of the industry and know how to communicate visually in a way that resonates with your audience.

Absolutely – you’ll find editable templates (e.g. Canva) in the shop that you can customise on your own. No design experience needed.

Yes – we offer template personalisation. Just message us, and we’ll tailor it perfectly to your brand.

No problem at all! We can start from scratch – we’ll create a logo for you, choose brand colours, and build a cohesive visual identity.

Due to the nature of digital products, returns are not accepted. But if you have any issue with a file, don’t worry – just contact us and we’ll do our best to help or replace it.

Standard turnaround time is 3–7 business days. If you need something faster – just let us know, and we’ll see what’s possible in express mode.

Yes – we work with trusted printing partners. If you like, we’ll handle everything from design to delivery of the final printed product.

You’ll receive high-resolution files ready for both print and online use: JPG/PNG for web, PDF for print, and vector files (SVG, AI) for logos.

Absolutely! We offer monthly packages and ongoing collaboration – perfect if you need consistent visuals for your social media and brand.

Yes – we issue invoices for individuals and companies (UK and Poland). Just send us your billing details when placing an order.

Yes – if you need help not only with visuals but also with content ideas, captions or a social media strategy – we’re here to help.

Of course! We can adjust colours, add your logo, change layout elements – just send a message and we’ll prepare a quote.

Still have questions?

Let’s chat – we’re here to help. Drop us a message and we’ll get back to you shortly.